At TLC Care Homes we ensure that the Service User is central to all support. We enable and support people to make informed decisions, whether that be the people who are using our service or those acting on behalf of them. We recognise and promote diversity, individual values and human rights, whilst maintaining privacy, dignity and independence at all times.
Each Service User will receive a personal, individualised service, which emphasises his or her own choice. We actively encourage Service Users and their Families to participate in how our services are run.
Whilst we offer a permanent home for Adults and Children from the age of 16, we endeavour to work together as a team to maximise potential. Whenever possible we enable Service Users who have the desire and ability, to move onto further independence.
We at TLC Care Homes endeavour to achieve ‘Best Value’ whilst delivering a premium service.