I started working for TLC back in 2009 and haven’t looked back since. I’d be lying if I said I didn’t have a bad day every now and then but the good ones far outweigh the bad. When you work with people you have to expect clashes every once in a while but if you see the person and not the behaviour you won’t go far wrong! We teach that in our Induction training now which is great.
I became a keyworker to one of the guys after only 2 or 3 months – it was great being responsible and building that relationship with someone, ensuring that their needs were met and everyone worked consistently. I realised early on that that was probably the most important thing we could do as a team – be consistent. I had a great team around me and got loads of training to help me do my job better – TLC do training really well, far more than in other companies.
I was asked to apply for a Team Leader post earlier this year when TLC were advertising for one in the new supported living services, specifically Earls Colne – I wasn’t sure whether to or not as it would mean leaving the team and guys I loved working with but it was a really good opportunity and one I decided I couldn’t miss out on.
I’m lucky that I have a fabulous new team, and 4 amazing guys who live there too, one of whom you can read about on another page! I have a great Manager who is very supportive and always at the end of the phone and I am relishing making Earls Colne work.