At TLC Care and Support, our top priority during the coronavirus pandemic is to ensure that our staff and the people we support stay safe and well at all times. All of our teams are doing an amazing job of keeping people safe at this worrying time. Now that testing is becoming more widely available we will be supporting people to access this where this is recommended.

We adhere to all government guidelines on COVID-19 in order to minimise any risks that we may face as a provider of care and support for people with learning disabilities, autism and complex needs. We have regular Covid-19 meetings so we are monitoring, coordinating and responding to the ever-changing situation.

We are also in close contact with our regulators (the CQC), Care England, other providers, as well as our commissioners (local authorities and Clinical Commissioning Groups), so that we are sharing and learning with others to respond in the best way possible.

We are following the guidance on self-isolation for the people we support and staff and we also have supplies of Personal Protective Equipment in case anyone should present with symptoms.

How TLC is supporting individuals

Although visitors are not able to see their friends and family at this time, we are doing our utmost to ensure that all individuals remain in regular contact with their loved ones.

We are also ensuring that individuals have lots of activities to keep them occupied, such as setting up a pop-up shop and a bowling alley at Blamsters Farm in Halstead, which has seven residential homes on site.

Plus we have organised a competition with prizes and given everyone a craft pack to help us create a new logo for our parent company, the Envivo Group. Please visit our Facebook page for the Envivo Group and our Facebook page for TLC Care and Support for regular updates.

Contacting us

If anyone we support, a family member or staff member is worried at any time, please contact their regional manager or call our main office number on 01787 479491.