TLC Care and Support is led by Paul Hainsworth, who became Chief Executive in 2018 with a passion to expand the company’s strengths and further develop the business.

TLC was founded in 1996 by Pauline Hennessey who was disillusioned by the care and support that her sister Janet, who had learning disabilities, had been receiving elsewhere.

Although Janet sadly died just before the business opened its doors, TLC has gone from strength to strength, providing much-needed first-class care and support to many people over the years.

The company was sold in 2008 to Glen Harms and Ralph Charles, gradually increasing in size as new opportunities arose.

Since becoming Chief Executive, Paul has worked closely with the Management Team to further develop training and career opportunities, to attract caring and motivated staff who have the best interests of people supported by TLC at heart.

Our ethos

TLC supports people with a range of needs and our person-centred approach means we listen to every individual about how they would like to spend their time, giving them the choice about what they would like to do with their lives.

This enables us to develop a support plan which focuses on helping them become more independent, by maximising opportunities, minimising the amount of intervention required with challenging behaviour and teaching coping strategies.

In some cases, this means they are able to move from Residential Care into their homes, using our Supported Living services.

We work in close partnership with family members as well as other organisations and agencies, to ensure that every individual can reach their full potential and live meaningful, fulfilling and happy lives.

Company timeline


TLC Care Homes founded


Blamsters Bungalow


Blamsters Lodge


Blamsters Cottage and Coach House


Blamsters Green


Howe Chase became Blamsters Link


Blamsters Oak
(built 2002)


TLC taken over by Glen Harms and Ralph Charles


Little Millfields


Point Clear Road


Wellwick House


Supported Living North Services


Support Living South Services


Donylands Lodge


Supported Living West and Mid Services


TLC acquired. Paul Hainsworth CEO


Renamed TLC Care and Support


Became part of Envivo Group

Can you give some TLC?

Are you a caring individual who’d love to support adults with learning disabilities, mental health issues and complex needs? 

Family feedback

I can tell you in my son’s case, you are doing a superb job, especially for this last year.

Listening to the people who are close to the service user made a lot of difference. When something is not right,  they will sense it better than anyone else. That is what made the difference in my son’s case.

Family member